Welcome to JPCL Frames. By using our website and placing an order through jpclframes.in, you agree to the following Terms & Conditions.
1. About Our Business
JPCL Frames provides customized photo frames, photo printing, collage frames, LED frames, canvas and acrylic prints, and photography and videography services.
Our physical store is located at:
Shop No 4, A.D.R Estate, KPHB Main Road, Bhagya Nagar Colony, Kukatpally, Hyderabad, Telangana – 500072, India.
2. Products and Customization
Many of our products are customized using photographs, names, dates, messages and other information supplied by the customer.
The final appearance of a customized product may vary slightly from the images displayed on the website because of:
- Photograph quality
- Screen and display settings
- Printing characteristics
- Material and finishing
- Product size and customization requirements
Product images on the website are provided for reference.
3. Customer-Provided Photographs and Information
Customers are responsible for providing accurate photographs and customization information.
Before placing an order, customers should check:
- Photographs
- Names
- Dates
- Messages
- Product size
- Other customization details
Once customization or production has started, changes may not be possible.
4. Product Pricing
Prices displayed on the website are in Indian Rupees (INR).
The applicable product price will be the price displayed on the website at the time the order is placed, unless there is an obvious pricing or technical error.
Any applicable shipping or additional charges will be communicated or displayed before order confirmation.
5. Orders
An order is considered confirmed after the order has been successfully placed and the required information/payment has been received, where applicable.
We reserve the right to contact the customer to verify order details before beginning production.
For customized products, production may begin after the customer’s photographs and required customization information have been received.
6. Payment
Customers must complete payment according to the payment options available on the website or communicated by JPCL Frames.
For any advance-payment arrangement, the applicable payment amount and remaining amount will be communicated to the customer before the order is confirmed.
Customers should review the final order amount and payment conditions before completing their purchase.
7. Cancellation
Customers who wish to cancel an order should contact JPCL Frames as soon as possible.
Cancellation may be considered before customization or production begins.
Once a customized product has entered production, cancellation may not be possible because the product is being prepared specifically for the customer.
Please refer to our Return & Refund Policy for additional information.
8. Returns, Refunds and Customized Products
Customized and personalized products are generally non-returnable and non-exchangeable once customization or production has started.
Customers should carefully review the photographs and customization information before confirming their order.
For complete details, please refer to our Return & Refund Policy.
9. Shipping and Delivery
We provide delivery to serviceable locations according to our Shipping & Delivery Policy.
Delivery time may vary depending on:
- Product type
- Customization requirements
- Order processing time
- Delivery location
- Courier availability
- Weather and other circumstances beyond our control
Tracking information will be provided after dispatch when tracking is available.
For complete information, please refer to our Shipping & Delivery Policy.
10. Same-Day Delivery
Same-day delivery may be available for selected products and locations in Hyderabad, subject to product availability, order confirmation time, customization requirements and delivery partner availability.
Customers should contact JPCL Frames to confirm same-day delivery availability before placing an urgent order.
11. Website Information
We make reasonable efforts to keep product descriptions, prices, images and other website information accurate.
However, minor differences may occur because of photography, screen settings, printing materials and product customization.
If an obvious technical or pricing error occurs, we may contact the customer before processing the order.
12. Intellectual Property
The content of this website, including text, graphics, logos, product images, designs and other materials, belongs to JPCL Frames or is used with appropriate permission.
Website content may not be copied, reproduced, modified or commercially used without permission.
13. Customer Content
Customers are responsible for ensuring that photographs, images, text and other content submitted for customization are owned by them or that they have permission to use them.
Customers should not submit content that infringes another person’s copyright, trademark, privacy or other legal rights.
14. Privacy
Customer information submitted through our website is handled according to our Privacy Policy.
Please review our Privacy Policy to understand how customer information is collected, used and protected.
15. Contact Us
For questions about our products, orders, payment, shipping or these Terms & Conditions, please contact us:
JPCL Frames
Shop No 4, A.D.R Estate, KPHB Main Road,
Bhagya Nagar Colony, Kukatpally,
Hyderabad, Telangana – 500072, India.
Phone: +91 80742 78812
Email: jpclframes@gmail.com
16. Changes to These Terms
JPCL Frames may update these Terms & Conditions when necessary.
The latest version will be published on this page with the updated date.
By using our website or placing an order, you acknowledge that you have read and understood these Terms & Conditions.